How to Keep your self safe from cyber fraud
Fuelled by internet and mobile penetration, digital payments have seen rapid growth in India, giving rise to multiple cashless payment applications and systems. According to the EY Global Fintech Adoption Index 2019, India is becoming a forerunner in global financial technology (fintech) adoption at 87 per cent, along with China. Data from the Reserve Bank of India (RBI) highlights that the total volume of digital payments increased nine times over the past five years. This has been driven extensively by innovations in fintech and integrated payment platforms. This growth momentum is expected to continue with the RBI projecting a target of 10 times over the next three years.
The rise in digital payments has not only opened multiple avenues for businesses to explore online payment services, but also led customers to prefer this mode in almost all aspects of their daily lives—from small-value transactions to very large purchases. The convergence of technology, payment platforms, e-commerce and social media has simplified transactions and brought convenience to the palm of the user. However, there are roadblocks to this frenzied adoption of digital payment. These include frauds and scams, data protection issues, security concerns, infrastructure requirements, and lack of awareness about the risks linked to the digital ecosystem.
Know who you’re dealing with. In any transaction you conduct, make sure to check with your state or local consumer protection agency and the Better Business Bureau (BBB) to see if the seller, charity, company, or organization is credible. Be especially wary if the entity is unfamiliar to you. Always call the number found on a website’s contact information to make sure the number legitimately belongs to the entity you are dealing with.
Pay the safest way. Credit cards are the safest way to pay for online purchases because you can dispute the charges if you never obtain the goods or services or if the offer was misrepresented. Federal law limits your liability to $50 if someone makes unauthorized charges to your account, and most credit card issuers will remove them completely if you report the problem promptly.
Guard your personal information. Crooks pretending to be from companies you do business with may call or send an email, claiming they need to verify your personal information. Don’t provide your credit card or bank account number unless you are actually paying for something and know who you are sending payment to. Your social security number should not be necessary unless you are applying for credit. Be especially suspicious if someone claiming to be from a company with whom you have an account asks for information that the business already has.
Stay safe online. Don’t send sensitive details such as credit card numbers by email because it’s not secure. Look for clues about security on Web sites. At the point where you are asked to provide your financial or other sensitive information, the letters at the beginning of the address bar at the top of the screen should change from “http” to “https” or “shttp.” Your browser may also show that the information is being encrypted, or scrambled, so no one who might intercept it can read it. But while your information may be safe in transmission, that’s no guarantee that the company will store it securely. See what Web sites say about how your information is safeguarded in storage.
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